Important Update for Patients with UnitedHealthcare
Important Update for Patients with UnitedHealthcare
Protecting Your Access to Care
Anderson Healthcare is working to finalize a fair agreement with UnitedHealthcare (UHC) so patients can continue receiving trusted, high-quality care close to home. We have made progress, and are working diligently to finalize the agreement before March 15 to avoid disruption, and we continue to urge UnitedHealthcare to do the same.
All Anderson Healthcare services remain in-network today.
Out-of-Network Date: March 15, 2026
Hotline: (618) 370-0990
What’s Happening?
As a show of good faith, Anderson Healthcare agreed to extend the current contract through March 15, 2026 to allow additional time to finalize a new agreement that prioritizes patient access and care delivery.
We feel strongly this extension provides enough time to reach an agreement and avoid disruption to your access to the providers you know and trust at Anderson Healthcare.
While we have made good progress toward an agreement, we are working to ensure the terms of the agreement will create a more seamless experience for our patients, including how care is authorized, how quickly services are delivered, and whether patients face unnecessary administrative barriers to medically necessary care. Until these issues are finalized, the agreement cannot be completed.
If UnitedHealthcare does not finalize the remaining terms by March 15, 2026, Anderson Healthcare would no longer be in-network for UnitedHealthcare commercial (ACA Marketplace and employer-sponsored) and Medicare Advantage plans. The following entities would be affected:
- Anderson Hospital
- Anderson Medical Group
- Maryville and Goshen Imaging Centers
Right now, nothing changes.
Patients should continue seeing their Anderson Healthcare providers as usual. All services remain covered at in-network rates today and through March 15.
Anderson Healthcare is prepared to finalize this agreement. Protecting patient access now depends on UnitedHealthcare completing the remaining work and bringing this negotiation to a close.
Am I Impacted?
Click below for more info.
UnitedHealthcare Employer-Sponsored Plan
- Status: Impacted
Learn More
Next Steps:
- Ask HR or your benefits manager for options that keep Anderson Healthcare in-network.
- Your employer can advocate to keep Anderson in-network or explore alternative coverage.
- Visit StayWithAnderson.com for in-network options (see FAQs)
UnitedHealthcare Medicare Advantage Plan
- Status: Impacted
Learn More
Next Steps:
- Open Enrollment: Oct 15 – Dec 7
- Contact your broker or visit Medicare.gov
- Review plan options that include Anderson Healthcare
- Visit StayWithAnderson.com for in-network options (see FAQs)
UnitedHealthcare ACA Marketplace Plan
- Status: Impacted
Learn More
Next Steps:
- Open Enrollment: Nov 1 – Jan 15
- Talk to your broker or use HealthCare.gov
- Choose a Marketplace plan with Anderson Healthcare
- Visit StayWithAnderson.com for in-network options (see FAQs)
Medicare Supplemental Plan (through UnitedHealthcare)
- Status: Not Impacted
Learn More
Next Steps:
- You can continue seeing Anderson Healthcare providers
- No action needed, stay informed at StayWithAnderson.com
Find Your 2026 In-Network Coverage
Anderson Hospital
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Anthem Missouri
- Blue Cross Blue Shield Illinois
- Cigna
- Claritev
- Healthlink
- HOPE Trust
- Mercy Coworker Plan (Tier 1)
- Three Rivers Network
- United Healthcare*
- Zelis
Accepted Fully Integrated Dual Eligible Special Needs Plans (FIDESNP):
- Aetna
- Meridan
- Molina Medicare Complete Care Plus
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Health Choice Illinois (Medicaid Managed Care) Plans:
- Meridian Medicaid Plan
- Molina Health Plan
- Youth Care
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- AmBetter
- BCBS IL Choice Preferred PPO
Accepted Medicare Advantage Plans:
- Aetna
- Clear Springs Health
- Devoted Health
- Essence
- Humana
- Molina Medicare Choice Care
- United Healthcare*
- Wellcare
*Anderson Hospital is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Anderson Hospital may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Anderson Hospital and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.
Anderson Medical Group
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Anthem Missouri
- Blue Cross Blue Shield Illinois
- Cigna
- Claritev
- Healthlink
- HOPE Trust
- Mercy Coworker Plan (Tier 1)
- Three Rivers Network
- United Healthcare*
Accepted Fully Integrated Dual Eligible Special Needs Plans (FIDESNP):
- Aetna
- Meridan
- Molina Medicare Complete Care Plus
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Health Choice Illinois (Medicaid Managed Care) Plans:
- Meridian Medicaid Plan
- Molina Health Plan
- Youth Care
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- AmBetter
- BCBS IL Choice Preferred PPO
Accepted Medicare Advantage Plans:
- Aetna
- Clear Springs Health
- Devoted Health
- Essence
- Humana
- Molina Medicare Choice Care
- United Healthcare*
- Wellcare
*Anderson Medical Group is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Anderson Medical Group providers may no longer be considered In-Network.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Anderson Medical Group providers and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact your Anderson Medical Group provider office.
Maryville Imaging Center
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Blue Cross Blue Shield Illinois
- Cigna
- Claritev
- Healthlink
- HOPE Trust
- Mercy Coworker Plan (Tier 1)
- Three Rivers Network
- United Healthcare*
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- BCBS IL Choice Preferred PPO
- United Healthcare Exchange Plans*
Accepted Medicare Advantage Plans:
- Aetna
- Clear Springs Health
- Essence
- Humana
- United Healthcare*
*Maryville Imaging is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Maryville Imaging may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Maryville Imaging and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.
Goshen Imaging Centers
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Blue Cross Blue Shield Illinois
- Cigna
- Healthlink
- HOPE Trust
- United Healthcare*
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- BCBS IL Choice Preferred PPO
- United Healthcare Exchange Plans*
Accepted Medicare Advantage Plans:
- Aetna
- Essence
- Humana
- United Healthcare*
*Goshen Imaging is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before February 15, 2026, Goshen Imaging may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Goshen Imaging and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.
Anderson Surgery Center
Accepted Commercial/ Employer/ Group Health Plans:
- Aetna
- First Health Network
- Cigna
- Claritev
- HOPE Trust
- United Healthcare*
Accepted Fully Integrated Dual Eligible Special Needs Plans (FIDESNP):
- Aetna
- Meridan
- Molina Medicare Complete Care Plus
Accepted Governmental Health Plans:
- Medicaid (Traditional)
- Medicare (Traditional)
- Optum VACCN*
- Tricare/ Champus
Accepted Health Choice Illinois (Medicaid Managed Care) Plans:
- Meridian Medicaid Plan
- Molina Health Plan
- Youth Care
Accepted Illinois Exchange/ ACA/ Marketplace Plans:
- AmBetter
Accepted Medicare Advantage Plans:
- Aetna
- Essence
- Molina Medicare Choice Care
- United Healthcare*
- Wellcare
*Anderson Surgery Center is currently in contract negotiations with United Healthcare. If an agreement is not reached on or before May 1, 2026, Anderson Surgery Center may no longer be considered an In-Network facility.
Each insurance plan has its own policies, participating physicians and hospitals, radiology centers, and laboratories. Many plans require notification prior to a hospital stay. If you are covered by an HMO, PPO, or other managed care insurance plan, your plan may require pre-certification or pre-authorization for certain procedures. It is your responsibility to confirm the network status of Anderson Surgery Center and ensure your plan’s specific requirements are met.
For the insurance providers listed above, we recommend that you or a family member contact your insurance company directly to confirm plan and/or network participation status. Contact information for your insurance company is typically found on the back of your insurance card or within your insurance patient portal.
For further information or questions on how to access services under your insurance plan; or, if your insurance provider is not listed, please contact the facility.
Our priority is simple: protecting your access to high-quality, close-to-home care.
What You Can Do
Your voice matters. When patients speak up, insurers pay attention.
Call UnitedHealthcare
Tell them you want Anderson Healthcare to remain in-network and that protecting access to your doctors and care teams matters to you and your family. Use the number on the back of your insurance card.
Talk with Your Employer
If you get coverage through work, your HR or benefits manager can explore plan options that protect your access.
Speak with Your Broker
If you enrolled through a broker, discuss your options during open enrollment: ACA Marketplace: November 1 – January 15
Stay Informed
Bookmark this page and check back for updates or call our patient information line at (618) 370-0990 for support.
Frequently Asked Questions
Is my care still covered today?
Yes. All services at Anderson Healthcare remain in-network with UHC through March 15, 2026. You should continue scheduling and receiving care as normal.
Why is this happening?
UnitedHealthcare’s reimbursement rates have fallen behind the real cost and complexity of delivering care. In addition, ongoing denials, delays, and administrative barriers create obstacles to timely treatment. Anderson Healthcare is working to finalize a fair agreement that reflects the value of care patients receive and supports continued access.
When does the current contract with UnitedHealthcare end?
Our current agreement with UHC will end on March 15, 2026. Until then, nothing changes, you can and should continue to receive care at Anderson Healthcare hospitals, facilities, and clinics as usual.
I have a UnitedHealthcare plan. What does this mean for me?
Right now, there’s no impact to your care. Anderson Healthcare remains in-network for patients with UHC coverage, and you should continue to schedule appointments, procedures, and follow-up visits as normal. If a new agreement is not reached by March 15, 2026, Anderson Healthcare may no longer be in-network for certain UHC plans, which could affect your out-of-pocket costs. We will keep you updated every step of the way.
Which UnitedHealthcare plans are affected?
These negotiations impact UnitedHealthcare commercial plans (employer-sponsored and ACA Marketplace) as well as Medicare Advantage plans. Patients with other insurance plans are not affected.
Which Anderson Healthcare facilities and providers are impacted?
- Anderson Hospital
- Anderson Medical Group
- Maryville and Goshen Imaging Centers
What can I do to protect my in-network access to Anderson Healthcare?
- Contact UnitedHealthcare: Call the number on the back of your insurance card and tell them how important continued access to Anderson Healthcare is for you and your family.
- Talk to your employer or HR manager: They may be able to advocate on your behalf or explore plan options that include Anderson Healthcare in-network during open enrollment.
- Speak to your broker: If you purchased coverage through a broker, they can help you understand alternative plan options.
- Stay informed: Visit our dedicated website StayWithAnderson.com or call our patient hotline at (618) 370-0990 for the latest updates.
What if I’m in the hospital when the contract ends?
If you are admitted to the hospital before March 15, 2026, your care will continue to be covered at in-network rates for the duration of that admission.
What should I do in case of an emergency?
Emergency care is always covered at in-network rates. If you or a loved one experiences a medical emergency, please go to the nearest emergency room.
What if I have a procedure scheduled after March 15, 2026?
There is still time to reach a new agreement. If you are concerned, contact your provider’s office. They can help you evaluate options such as moving your procedure to an earlier date or discussing coverage alternatives.
Will I be notified if negotiations change?
Yes. Anderson Healthcare will communicate directly with patients and update this website if anything changes.
You can also call our patient hotline at (618) 370-0990 for real-time assistance.
How can I stay updated on the negotiations?
Visit our dedicated website StayWithAnderson.com or call our patient hotline at (618) 370-0990 for the latest updates and information.